We will typically ship most products to residential customers. com's primary customers are those in the commercial food service industry. Should the shipping information provided to Restaurant Supply be incorrect, Restaurant Supply reserves the right to back-charge the purchaser upon receipt of the delivery charges. It is the responsibility of the purchaser to identify the shipping address as residential or limited access. If you have not paid for the additional service of liftgate delivery, then you will be responsible for removing the item from the truck.Ĭlick Here to Learn More about Liftgate Service.ĭeliveries to residential or limited access areas will incur an additional shipping charge. A liftgate will lower the goods from the truck to the ground, and you will be responsible for the merchandise once it is lowered. This service is available for an additional charge during the order checkout process. Notice to Residential Customers Liftgate Delivery: Orders placed after 3:00 pm are not eligible for same-day local pickup and may show a pickup estimation of 9:30 am the following business day. Local pickup hours are regular business hours Monday - Friday from 9:00 am - 5:00 pm in the respective time zone. Our team at the local distribution center will notify you once your order is ready for pickup or if any substitutions may be required. Local Pickup may be available if you are near a distribution center. Carrier delays or weather may impact the final delivery date or time. For priority overnight orders entered after the daily 1:00 pm EST, shipment cut-off time and transit or deliveries on holidays and weekends will occur the following business day. Priority overnight delivery is on the next business day by 10:30 am to most businesses in the contiguous U.S., by noon to residences and by 4:30 pm to some rural areas. For 2nd Day orders entered after the daily 1:00 pm EST, shipment cut-off time and transit or deliveries on holidays and weekends will occur the following business day. 2nd Day AM Delivery:Ģnd Day delivery is within two business days by 10:30 am to most businesses in the contiguous U.S., by noon to residences and by 4:30 pm to some rural areas. Liftgate fees are not included in free shipping promotions. If you do not have a "semi-truck high" receiving dock or own a forklift, you must request a liftgate delivery service at the time of purchase. This means that the delivery driver will only drive the equipment to the property nearest the entrance. Standard Delivery:Īll standard shipments are curbside deliveries unless otherwise specified. This offer applies only to the 48 continental states and includes basic delivery charges. offers free freight on select items, as indicated on each product. Our freight calculator communicates with multiple freight carriers to determine the lowest rates available to your location, including our volume discount. The shipping charge is calculated within our system based on the dimensions, weight, freight class, and by zip code.
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